All About Material
Help centre

Frequently asked questions

Quick answers about finding materials, saving products, requesting quotes and joining as a brand.

Answers at a glance

Everything you need to get started

Can’t find what you need? Send a material enquiry and include as much project context as possible.

Using the platform

What is All About Material?

All About Material is a sourcing platform where architects and interior designers can discover listed products, compare material information, organise saved products and contact participating brands.

Do I need an account to browse materials?

No. You can browse public materials and brand profiles without an account. An account is required to save materials into folders and use your personal workspace.

How do saved-material folders work?

Select the heart button on a material card, choose an existing project folder or create a new one, and the product will be stored in that collection for later reference.

What does the comparison tool do?

The comparison workspace places selected products side by side so you can review available specifications, finishes, pricing guidance and other published details.

Products and enquiries

Are all brands verified?

Brand applications are reviewed before brands receive approval to manage a public profile and publish materials on the platform.

Are product prices final?

No. Displayed prices are indicative unless the relevant brand states otherwise. Confirm current pricing, taxes, transport, availability and commercial terms directly with the brand.

How does a quote request work?

Submit your project requirements through the enquiry form. The request is recorded and shared with the relevant material brand so its team can respond directly.

Does All About Material sell or deliver products?

The platform supports discovery and introductions. Unless expressly stated, purchasing, sampling, payment, delivery and warranties are agreed directly between you and the material brand.

Brands and support

How can my company join as a brand?

Use the List your brand or Join as a brand page to submit your company details. After review and approval, you can manage your profile and product listings from the front-end dashboard.

Who should I contact if I need help?

Use the contact email shown on our Privacy Policy or Terms page. For a product-specific question, submit an enquiry to the relevant brand.