1. Scope and who we are
This Privacy Policy applies to All About Material, its website, user accounts, material library, brand profiles, saved collections, comparison tools and enquiry services. It explains our practices as the operator of the platform.
2. Information we collect
Depending on how you use the platform, we may collect:
- Account information: name, email address, phone number, practice or company and account credentials.
- Brand information: company profile, location, website, product listings and application details.
- Project and enquiry information: project name, location, quantities, timelines, requirements and messages submitted to brands.
- Workspace information: saved products, folder names, comparisons and dashboard activity.
- Technical information: IP address, browser, device, pages visited, timestamps, security logs and cookie identifiers where enabled.
3. How we use information
We use information to provide and secure accounts; operate saved folders and comparison tools; review brand applications; deliver enquiries to relevant brands; respond to support requests; maintain platform performance; prevent misuse; improve features; and meet legal obligations.
Where required, we will provide notice and seek consent for a specified purpose. You may withdraw consent for future processing where applicable, subject to processing that is otherwise permitted or required by law.
4. When information is shared
We may share information with:
- Material brands when you submit an enquiry or request a quote concerning their products.
- Service providers that support hosting, email delivery, security, analytics, storage or technical operations under appropriate safeguards.
- Authorities or advisers where disclosure is required by law or reasonably necessary to protect rights, safety and platform integrity.
- A successor organisation if the platform or its operating business is reorganised, sold or transferred, subject to applicable safeguards.
We do not sell personal information as a standalone commercial product.
6. Retention and security
We retain personal information for as long as reasonably necessary for the purposes described above, to maintain business and enquiry records, resolve disputes and comply with law. Retention periods may vary by record type.
We use reasonable administrative and technical safeguards designed to protect information. No online system is completely secure, so users should also protect their passwords and devices.
7. Your choices and rights
Subject to applicable law, you may request information about personal data processing, correction or updating of inaccurate data, erasure of data that is no longer required, withdrawal of consent, and grievance resolution. You may also close your account or ask us to stop non-essential communications.
We may need to verify your identity before completing a request. Some information may be retained where required for security, record-keeping, legal claims or compliance.
8. Children’s privacy
The platform is intended for professionals and business users and is not directed to children under 18. We do not knowingly seek to create accounts for children.
9. International processing
Some hosting or service providers may process information outside your state or country. Where this occurs, we take reasonable steps intended to ensure the processing is permitted and appropriately protected.
10. Updates to this policy
We may update this policy as the platform, service providers or legal requirements change. The revised version will be posted here with a new “Last updated” date.
11. Contact and grievances
For privacy questions, corrections, erasure requests or grievances, email support@allaboutmaterial.com. Please describe your request and the account or enquiry involved so we can respond appropriately.